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cart error

cart error

i am getting following error when i click on proceed  to checkout button

No such entity with cartId = 94

13 REPLIES

Re: cart error

Hi @shweta_singh1

 

Are you using latest version of magento 2 ?

 

Also are you using multi-site concept of magento 2?

if issue solved,Click Kudos & Accept as Solution

Re: cart error

i am using magento 2.2.3 and i'm not using multisite.
i moved my site from localhost to server. on localhost it was working
properly but on server it shows

error:You have no items in your shopping cart.


Re: cart error

Hello @shweta_singh1

 

Can you please check the following thing

1) Cookie Domain name

2) Check with the incognito mode of the browser

3) Is there any module that is overriding it Magento/Quote/Model/QuoteRepository.php

 

If it will work then mark as solution

 

 

 

Re: cart error

no it's not working

Re: cart error

Hello @shweta_singh1

 

may i know which payment method are you using?

 

also provide log information as well it will help to debug error

 

Re: cart error

i'm using pay u money.
will please help me to know that if it was properly working on localhost
then why it is not working on sever.
when i click on proceed to checkout and select payment method and after
filling details it shows no such entity with cart id and when i refresh
this page it shows cart is empty.

Re: cart error

Hello @shweta_singh1

 

Can you please enable another payment method like bank transfer and check it.

 

Is your place order working, if working then it will be an issue with that payment method?

Re: cart error

@shweta_singh1  - it seems like you have issue with either your caching system or with session lifetime.

 

could you please let us know are you using any caching mechanism on server ?

 

If yes - then kindly disable it and then check it is working or not

if issue solved,Click Kudos & Accept as Solution

Re: cart error

no i'm not using caching mechanism on server.
my site url: http://www.gurgaonretailer.com
please check this