Buonasera a tutti,
da stamattina i clienti non riescono più a completare l''evasione di un ordine.
Dopo il primo step (inserimento dei propri dati) e prima del passaggio alla fatturazione il sistema si blocca dopo aver "girato a vuoto" per un bel po'.
A volte ritorna alla pagina iniziale del carrello, altre volte restituisce un messaggio di errore con relativo file di log che allego.
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a:5:{i:0;s:203:"SQLSTATE[HY000]: General error: 2006 MySQL server has gone away, query was: SELECT `mage_salesrule_label`.`store_id`, `mage_salesrule_label`.`label` FROM `mage_salesrule_label` WHERE (rule_id = :rule_id)";i:1;s:3005:"#0 /home/tcb2stor/public_html/lib/Varien/Db/Statement/Pdo/Mysql.php(110): Zend_Db_Statement_Pdo->_execute(Array)
#1 /home/tcb2stor/public_html/app/code/core/Zend/Db/Statement.php(291): Varien_Db_Statement_Pdo_Mysql->_execute(Array)
#2 /home/tcb2stor/public_html/lib/Zend/Db/Adapter/Abstract.php(480): Zend_Db_Statement->execute(Array)
#3 /home/tcb2stor/public_html/lib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT `mage_sa...', Array)
#4 /home/tcb2stor/public_html/lib/Varien/Db/Adapter/Pdo/Mysql.php(428): Zend_Db_Adapter_Pdo_Abstract->query('SELECT `mage_sa...', Array)
#5 /home/tcb2stor/public_html/lib/Zend/Db/Adapter/Abstract.php(811): Varien_Db_Adapter_Pdo_Mysql->query(Object(Varien_Db_Select), Array)
#6 /home/tcb2stor/public_html/app/code/core/Mage/SalesRule/Model/Resource/Rule.php(220): Zend_Db_Adapter_Abstract->fetchPairs(Object(Varien_Db_Select), Array)
#7 /home/tcb2stor/public_html/app/code/core/Mage/SalesRule/Model/Rule.php(359): Mage_SalesRule_Model_Resource_Rule->getStoreLabels('47')
#8 /home/tcb2stor/public_html/app/code/core/Mage/SalesRule/Model/Rule.php(340): Mage_SalesRule_Model_Rule->getStoreLabels()
#9 /home/tcb2stor/public_html/app/code/core/Mage/SalesRule/Model/Validator.php(936): Mage_SalesRule_Model_Rule->getStoreLabel(Object(Mage_Core_Model_Store))
#10 /home/tcb2stor/public_html/app/code/core/Mage/SalesRule/Model/Validator.php(509): Mage_SalesRule_Model_Validator->_addDiscountDescription(Object(Mage_Sales_Model_Quote_Address), Object(Mage_SalesRule_Model_Rule))
#11 /home/tcb2stor/public_html/app/code/core/Mage/SalesRule/Model/Quote/Discount.php(106): Mage_SalesRule_Model_Validator->process(Object(Mage_Sales_Model_Quote_Item))
#12 /home/tcb2stor/public_html/app/code/core/Mage/Sales/Model/Quote/Address.php(1013): Mage_SalesRule_Model_Quote_Discount->collect(Object(Mage_Sales_Model_Quote_Address))
#13 /home/tcb2stor/public_html/app/code/core/Mage/Sales/Model/Quote.php(1331): Mage_Sales_Model_Quote_Address->collectTotals()
#14 /home/tcb2stor/public_html/app/code/core/Mage/Checkout/Model/Cart.php(458): Mage_Sales_Model_Quote->collectTotals()
#15 /home/tcb2stor/public_html/app/code/core/Mage/Checkout/controllers/CartController.php(144): Mage_Checkout_Model_Cart->save()
#16 /home/tcb2stor/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Checkout_CartController->indexAction()
#17 /home/tcb2stor/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('index')
#18 /home/tcb2stor/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#19 /home/tcb2stor/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#20 /home/tcb2stor/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#21 /home/tcb2stor/public_html/index.php(87): Mage::run('', 'store')
#22 {main}";s:3:"url";s:15:"/checkout/cart/";s:11:"script_name";s:10:"/index.php";s:4:"skin";s:7:"default";}
