Hello,
We are following the user guide at:
http://merch.docs.magento.com/ce/user_guide/Resources/pdf/magento_community_edition_user_guide.pdf
On page 562:
To offer assisted shopping:
1. On the Admin menu, select Customers > Online Customers.
2. In the list, click to open the customer record in edit mode. When the customer record opens, the first thing you’ll notice is that the Last Logged In value is “(Online).”
3. In the panel on the left, select Shopping Cart. Then, click the Manage Shopping Cart button to enter assisted shopping mode.
In step 3, there is no Manage Shopping cart button on the admin control panel. This button exist on the enterprise edition, but it does not exist on the community edition. How can we enable for the community edition as it is described in the community edition manual?
