Magento Forums
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Coupons charge for discounted amount AND for discount - coupons not working

‎08-11-2017 02:26 PM
‎08-11-2017 02:26 PM

Coupons charge for discounted amount AND for discount - coupons not working

I have an issue where the coupon is discounting the total and the order gets processed BUT it charges the discounted amount and then does another charge for the discount.  So in essence no discount is give.

 

Also, in my admin if I look at the order I can see the discount amount but the total shows the amount without the discount.

Labels:
0 Kudos
Reply
2 REPLIES 2
‎08-11-2017 02:38 PM
‎08-11-2017 02:38 PM

Re: Coupons charge for discounted amount AND for discount - coupons not working

I have version 1.9.3.4 and have recently switched to PHP 7.  Could this possibly be the cause.  Is php7 supported for CE 1.9.3.4?

0 Kudos
Reply
‎08-11-2017 02:46 PM
‎08-11-2017 02:46 PM

Re: Coupons charge for discounted amount AND for discount - coupons not working

I rolled back to php 5.6 and it is working fine. I will try Inchoo's php7 patch and see if that works for me.  Once done I will post the results here in case it is helpful to anyone.

0 Kudos
Reply