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Custom Options not working after reindexing

Custom Options not working after reindexing

Hi, 

 

I have reindex a file which i imported of products, althought they came thru fine when i went to the "custom option" section it shows blank, i can't add anything and everything shown on the front end is not showing on the custom option tab at the back...

 

Not just the imported products but now all my products show nothing under custom option but show up on the front end 

 

help! thanks in advance for reading

1 REPLY

Re: Custom Options not working after reindexing

anyone having this problem just fixed it... noted it down just incase anyone else had as much trouble as me finding the answer

 

 

1. Open: app/design/adminhtml/default/default/template/sales/items/column/name.phtml

2. Find :

<?php $_option = $this->getFormattedOption($_option['value']); ?¨>

3. Replace with :

<?php //$_option = $this->getFormattedOption($_option['value']); ?>