We allow users to online order promotional items (PROM) that cost nothing. If they click 'Reorder' they will again get charged nothing but now we want to charge them the regular price OR change the reorder product from PROM to REG (regular product).
- Is it possible to (within the admin interface preferably) set custom reorder price?
- Is it possible to (within the admin interface preferably) set custom reorder functionality where if someone reorders a PROM product it gets changed to the REG product?
That isn't a feature out-of-the-box.
I guess you have two options:
1) Use cupons for some specific SKU, allowed to be used for all users but just one time per user.
2) You'll need to develop this feature accordind your business rules.