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Customer Addresses State Informatoin is missing?

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Customer Addresses State Informatoin is missing?

When I look at some customers using the admin panel, I see that the "Customer View" has all the customer demographics correct.

When I edit the customer and review the "Account Information" it seems correct.

When I review the "Addresses" the customer does not have a "State/Province".

Why would it drop the State/Province from the Addresses tab when all other data looks good? 

 

I not sure how to identify all customer without a State/Province, or is this a problem with the keys in the data base?

 

Since the customer is missing the State/Province in the Addresses tab they cannot logon to their account on the web site until we update the customer address with a state code..