cancel
Showing results for 
Search instead for 
Did you mean: 

Editing a Placed Order

Editing a Placed Order

I supposedly have the ability to edit orders in the admin of magento; however, when I try to add products or change product quantities in the order, nothing happens. The items are not added and the quantities aren't updated in the edit order screen. Also, I cannot add new order through Magento. Any ideas? I don't want to have to pay for any extension to do this since the capability is supposedly already there.edit.JPG

7 REPLIES

Re: Editing a Placed Order

In addition to not being able to edit an order, I can't even place an order through the admin side.

Re: Editing a Placed Order

@letssewllc are you aware of any extension that could have broken the core functionality? What version of Magento are you running? Is your store up-to-date with all security patches? 

Magento Certified Solution Specialist | Lead Magento developer
If this response was helpful to you, consider giving kudos to this post

Re: Editing a Placed Order

it's also worth checking the magento logs to detect the issue

Magento Certified Solution Specialist | Lead Magento developer
If this response was helpful to you, consider giving kudos to this post

Re: Editing a Placed Order

@ShoaibRehman89

 

I don't think I have any extensions that would break it. And my store is up to date with Magento Community 1.9.3.2

Re: Editing a Placed Order

@letssewllc

In that case, it's best to check the server log. Can you also make sure that the relevant shipping method is selected as well? 

Could you possibly share a screenshot? 

Magento Certified Solution Specialist | Lead Magento developer
If this response was helpful to you, consider giving kudos to this post

Re: Editing a Placed Order

Having exact issues as this. Plus the CMS not working.

After updating CE 1.9.3.1 to CE 1.9.3.2 whenever i I try to save CMS page after editing it by clicking 'save page' or 'save and continue edit' it will automatically redirect to front page and the changes not saved.

 

Same situation happend when I try to change or edit the store name at config>general>store information. When clicking 'save config', instead saving the changes, it redirect to front page.

 

Anyone facing such situation?

Re: Editing a Placed Order

It may be due to many factors as once you update your Magento all configurations (combined XML files) need to be recreated in order to make things work properly.

First, check if you don't have compilation status as enabled. Try changing this once or recompile code(Try it on develop instance first, it may break functioning).

Also, flush every cache and reindex and try putting this file at the root of your Magento and run this in browser.
https://github.com/IndiesServices/Magento/blob/master/magento-cleanup.php