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FTP instead of HTTP

FTP instead of HTTP

Hello,

I have a Magento installation in a VPS with Cpanel. When I enter mysite.com in the url, the Magento website loads correctly. But when I enter www.mysite.com, the browser loads ftp://www.mysite.com, and it asks for the FTP password. Is it the .htaccess file? Or what could be wrong?

Thank you

1 REPLY

Re: FTP instead of HTTP

It could be one of many things. I would check the following:

 

  • .htaccess
  • VirtualHost configuration
  • Magento base url (check from the database)
  • cPanel redirects
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I'm a Magento Developer living in Melbourne, Australia with 4 x Magento certifications Smiley Happy