First time buyers Discount Coupon

[samvilla]

Hi everyone.

We want to deploy an opt-in banner offering a 10% Discount to first-time buyers if they sign up to our newsletter.

The question is:

How can we filter/detect whether the user has purchased before? Via the coupon rules, or any other way.

I know I can set the Coupon to be used only once,,,,but once we deploy the opt-in banner, how can we stop everyone from signing up and receiving the email with our new 10% Discount Coupon?

This should be simple, but I can't figure out how to do this!

Any help most welcome.

Thanks a lot,

Oliver Page

opage@fjsolutions.com.ar

[Pronto]

Actually this model has pretty big weakness as nothing stops people to keep using random e-mails for generating new users and getting 10% discount even though they already bought something previously. While it might sounds like a good idea (at least they buy stuff!), it dilutes customer base and may hurt bottomline -- also it might undermine other campaigns you have as they need to be at least as good as first purchase incentive.

[samvilla]

Hi, Thanks a lot for the response!

Yes, you make a good point that anyone can just set up a new account to be a 'new customer' - but apart from that issue, I really wanted to see if there was a way of 'detecting' whether someone has already purchased or not...using Coupon code rules... or by any other means.

There are lots of websites that offer this kind of promotion for first-time buyers, so I wonder how they can offer the Coupon but not allow it to be used by someone who has already purchased.

All ideas are much appreciated!

Thanks a lot,

Oliver 

[adityakatiyar]

Hi Oliver,

You can use the phone no of the customer as well along with email while validating the first time user. When they apply the coupon code, you can  send the OTP (one time password) over their phones and if that phone number has already been used for discount coupon, you can restrict that user from using the coupon again. Let me know if this idea solves your purpose to some extent.

Thanks,

Aditya Katiyar

[Mboulliung]

A way to proceed to identify new customer who never purchased is to create a customer segment based on the number of orders of the customer. Create a segment for all customer with 0 orders, and restrict the use of the coupon to customer in this segment.

[natalia_iváñe]

Hi!

I'm creating a similar campaign with a coupon discount which is 5%, but I would like to define the maximum amount of money the customer could have on discount. For example if the customer buys products for more than 2000€, I would like that the discount will remain 100€. Please, can you help me? How can I do it? 

[Robert Rand]

You might consider taking a look at this extension. I haven't used it in a while, but it adds a "Max Amount of Discount" field. 

https://marketplace.magento.com/amasty-extension-special-promotions-pro.html

[natalia_iváñe]

Hi Robert!

What extension are you talking about? I don't understand. We have the 2.2.4. Magento Version.

Thanks.

[Robert Rand]

Sorry about that. I've fixed the link. It's the Amasty Special Promotions Pro extension, which is available in the Magento Marketplace. In the user guide for the extension it mentions:

"Max Amount of Discount’ field sets the limit to the amount of discount the rule will apply to a cart. For example, if you try to apply 100% discount on a product which costs $400, but this setting is set to 200, then the rule will only deduct $200 from the cart totals. Leave it blank for no limitations."