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Free Shipping Shopping Cart Rule doesn't work

Free Shipping Shopping Cart Rule doesn't work

We have a Magento Shopping Cart Price rule where customers receive free shipping if their order is $150 or over and excludes bulky shipping items. However the rule seems to be calculating free shipping based on net amount excluding GST (Tax). For example if order is $154 Sub Total the client will still have to pay $9.95 for shipping as the net amount excluding tax is less then $150.

 

Free Shipping is set up to be calculated on sub total so why would this not be working and how can we rectify.

 

Thanking you in advance

 

Craig

Knock on Wood Toys

www.knockonwoodtoys.com.au