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Impossible to create a client's group

Impossible to create a client's group

Hi,

 

I don't thnik any similar topic are created here

First of all, a summary of the situation:

I descovered Magento one week ago during my job interview. I did not have any time to learn a lot of things about Magento.

I began in my new company monday morging, and I have to create a promotion before wednesday evening. One of the solutions I found is to create a Client group.

 

But the fact is: It's not working. When I click on "Save the clients group", after I entered its name, there is the error message printed:

 
        SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '0' for key 'PRIMARY', query was: INSERT INTO `customer_group` (`customer_group_code`, `tax_class_id`) VALUES (?, ?)

I know how to theorically resolve that problem. But I didn't find any way to access the sql database.

Any idea?

 

The first problem was: I have a promo code, and several actions applying on the basket. If you have any idee how I could proceed...

 

Thank you

1 REPLY

Re: Impossible to create a client's group

I talked to the old webmaster. I accessed the phpmyadmin interface (I didn't knew there was one) and inserted the groups manually.

 

problem solved.