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12-23-2019
07:12 AM
12-23-2019
07:12 AM
Module doesn't show up
Hello!
I installed a custom Module from both marketplace, and installed normally through Magento Connect Manager. 'Till here all fine. When I went to configure it, it doesn't show up in the configuration panel. Also in disable modules output is missing. So my problem is, it's installed but I can't configure it in any way.
I also tried to download and upload it through FTP and got the same problem.
The extension is: https://marketplace.magento.com/sostanza-sostanza-livehelp.html
Thank you in advance,
Matteo
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4 REPLIES 4
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12-23-2019
07:19 AM
12-23-2019
07:19 AM
Re: Module doesn't show up
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12-23-2019
07:39 AM
12-23-2019
07:39 AM
Re: Module doesn't show up
Yes, I also tried to disable all the caches but nothing.
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12-23-2019
08:57 AM
12-23-2019
08:57 AM
Re: Module doesn't show up
I retried and now it works. It still missing in the navigation bar.
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12-24-2019
07:55 AM
12-24-2019
07:55 AM