When a pending order is shipped the order status goes right to closed vs. complete. I have a module for RMA that's looking for the order to be in a complete status, not closed.
Is this the normal behavior? How would i address?
Thanks in advance.
Solved! Go to Solution.
What's the name of your RMA extension which you used? Free or not?
I think the best way you need to create a support ticket to aHeadworks support.