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Product available after being sold

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Product available after being sold

magento 1.9.3.7

 

I was testing here and have a product with quantity = 1. I bought it and now in magento backoffice I see quantity = 0, but on frontpage the product is still available with quantity=1

 

I paid using paypal (sandbox), the goal is that when product is paid it should be removed from the webpages, what do I need to do?

 

Audun

1 REPLY 1

Re: Product available after being sold

Hi Audun,

 

To confirm a few things, when you're editing this product:

 

- What is the quantity set in the field called: "Qty for Item's Status to Become Out of Stock"?

 

- What is the field called "Backorders" set to?

 

...and in System --> Configuration --> Catalog -- Inventory - Stock Options:

 

- What is the field called "Decrease Stock When Order is Placed" set to?

 

and lastly, is there any change when you reindex (System-->Index Management) or refresh the cache (System --> Cache Management)

 

Chances are that when reviewing these settings will help you to solve your issue, but if not, please feel free to confirm settings, and hopefully a member of the community will have an idea for you.

 

Best of luck!