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Trigger email only one send with a subscription

Trigger email only one send with a subscription

We'd like to send trigger emails, but with a renewing monthly subscription, we don't what the customer to receive the same email  every time they get charged. Any ideas?

 

Thanks,

3 REPLIES

Re: Trigger email only one send with a subscription

What system/process are you using to handle the recurring billing and the creating of new orders each month? 

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Re: Trigger email only one send with a subscription

They are set up as:

 

Type - Bundle Product

Attr. Set Name - Package

And then they are monthly renewing under subscription plans

 

Thanks,

Re: Trigger email only one send with a subscription

Is it the PayPal recurring profiles that you are using for the subscriptions? http://docs.magento.com/m1/ee/user_guide/catalog/product-recurring-profile.html

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution" as appropriate. Thanks!