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Unable to mark items as shipped, nothing in shipped items window

Unable to mark items as shipped, nothing in shipped items window

When I click on the "Ship" button on the orders page there is nothing under "Items to Ship" it's just blank but everything above that appears to load normally.

Also If I go to the shipments page all the shipments that I was able to make before this problem are in the list but if I open any of them there is no information on the page just shipment No, date sent, email sent & the three buttons on the right.

I have a feeling it might have something to do with Redis cache which I have dissabled but still the same.

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1 REPLY

Re: Unable to mark items as shipped, nothing in shipped items window

Finding errors in your site can be difficult without designated software. I suggest using a free tool called Shoppimon that can locate and alert you of any unusually slow performance or errors your site may be experiencing. Here's the link: http://www.shoppimon.com

 

Miranda | Marketing and Research | Shoppimon

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