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User edit / add dont work

User edit / add dont work

Hello,

 

in our Magento Shop we can't edit or add users. If we try to edit or add an user, we just get a page without input forms and in the console is the following error:

 

ReferenceError: api2_roles_sectionJsObject is not defined

getActiveRestRole http://magento.p431353.webspaceconfig.de/index.php/admin/permissions_user/new/:817:5

<anonym> http://magento.p431353.webspaceconfig.de/index.php/admin/permissions_user/new/:812:22

 

Anybody an idea, how we can fix this?

We use Magento 1.9.3.7

 

Greetings,

Timo

2 REPLIES 2

Re: User edit / add dont work

Hi @TimoBraun,

 

It seems the javascript error is blocking the interface.

Are you using a custom adminhtml theme or maybe you are merging and minifying your css/js files?

Re: User edit / add dont work

Hi @Damian Culotta

 

no we are not using a custom adminhtml and no merged or minifyed css/js files

 

Our Server crashed a few month ago and we just found a 6 month old backup. Since we are using this Backup we got that problem.