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dont send order confirmation email in magento 1.9.1

dont send order confirmation email in magento 1.9.1

Hi i a new i magento
i used magento 1.9.0 but when i update to magento 1.9.1 my order confirmation email don't sent and after when that i run www.mysite.com/cron.php email was sent,
what is problem and how can i fixed this?
Thanks

3 REPLIES

Re: dont send order confirmation email in magento 1.9.1

It sounds like your cron job is not setup - it needs to be running every 5 minutes or so. See this post for more info

 

http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/how_to_setup_a_cron_job

Kimberely Thomas
Magento Certified Solution Specialist
Business Solutions Architect
Magento, Expert Consulting Group
@magentogirl

Re: dont send order confirmation email in magento 1.9.1

hi kimberelyt

i followed the link but its still not working

i wish there was an explanation on how to activate the cron and make it work smothely

please help

thank you

Re: dont send order confirmation email in magento 1.9.1

Did you setup the Cron Job properly yet? 

 

If you are very sure that Cron Job is setup properly and confirmation emails still doesn't work, you may be affected by a bug with Cron Jobs from Magento 1.8 and 1.9 which is still not acknowledged or addressed by the Magento team to date. 

 

Open your cron.php file and look for the following line:-

$isShellDisabled = (stripos(PHP_OS, ‘win’) === false) ? $isShellDisabled : true;

Immediately after the line, add the following:-

$isShellDisabled = true;

Save the file, wait for a few minutes and see if the confirmation emails are being sent out.

James Lee | Moderator • Magento Master
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