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want to exchange a product for older one

want to exchange a product for older one

hai..

 

Hai everyone i want to exchange a product for older one.

my requirement are,

 

1. like want to exchange a mobile for older one.

First, I want conditions of older mobile details like its working or not and configuration etc..

 

2.Then i exchange new mobile for older one if whatever brand available

 

if any extension there, are you know plz help me..