Hi Magento experts,
I run a custom packaging website https://custompackagingdallas.com/ and I’m looking to add an order tracking feature directly on my site. My goal is to allow customers to track their orders without needing to be redirected to the shipping carrier's website.
I’m currently exploring whether this can be implemented efficiently within Magento. Are there any extensions or built in features in Magento that support real time order tracking for customers?
If not, what would you recommend as the best alternative? Should I integrate the shipping carrier’s API directly into my Magento site or is it better to redirect customers to the carrier’s tracking page instead?
I’d appreciate any guidance or recommendations from the community. Thanks in advance!
Hello @custompack91b0
Magento has so many extensions for order tracking
Find out here
https://commercemarketplace.adobe.com/catalogsearch/result/?q=order%20tracking
Great question—real-time order tracking can really boost customer experience. Magento does offer some built-in options, but for detailed tracking, many store owners integrate third-party extensions like TrackMage or use direct APIs from carriers like UPS or FedEx. It keeps everything on-site and improves brand consistency. While this might sound more technical, working with specialized developers—much like hiring a 室內設計公司 to tailor a space—can ensure the solution fits your exact business needs without compromising functionality or design. Custom integration often pays off in the long run.