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Magento Backend Manage Category Not Working

Magento Backend Manage Category Not Working

Hi,

 

We are using magento 1.9.0.1

 

When you click on the Manage Category, for some reason  i couldnt expand the main category.

I cant even click the main category. Add Sub Categories / Root category is also not working.

 

Meanwhile when adding a product works well. 

Can anyone help me resolve this issue?

 

Regards,

Geo

7 REPLIES

Re: Magento Backend Manage Category Not Working

Hi @geoneeliyara

 

Are you getting an error you can share?

Re: Magento Backend Manage Category Not Working

Hi,

I am not getting any error.  When I try to expand the sub category it just freezes [ajax loading image will popup nothing will happen]

When I try other links such as Add Sub Category / Root Category noting happened.

 

Regards,

Geo

Re: Magento Backend Manage Category Not Working

@geoneeliyara

 

First, check that your system.log and exception.log are enable from magento backend.
Try the above thing and then see the files in Magento root->Var->log-> System.log or exception.log file. That will show you the exact error.

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Re: Magento Backend Manage Category Not Working

i have the same problem how do i fix it

 

Re: Magento Backend Manage Category Not Working

i have also same problem i have checked in console and its showing this erro

http://www.domain.com/index.php/best24x7/catalog_category/add/key/026e105c94b1fec11bf3d9b56524644d/s...

 

Failed to load resource: the server responded with a status of 404 (Not Found)

Re: Magento Backend Manage Category Not Working

Please help anyone to solve this issue...

Re: Magento Backend Manage Category Not Working

just check browser console for any errors,

and make sure you don have any leftovers or debug code in index.php

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