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Antivirus blocking checkout

Antivirus blocking checkout

We are having a problem with Antivirus software blocking our checkout process. Has anyone experienced this before or know a way to fix this? Thanks!

4 REPLIES

Re: Antivirus blocking checkout

what payment method are you using?

Re: Antivirus blocking checkout

After selecting Shipping Method and clicking continue the Antivirus blocks it and takes you back to the beginning of the checkout process

Re: Antivirus blocking checkout

theres no reason Antivirus would block shipping selector, thoes are just ordinary radio buttons, try use a http debugger like fiddler to see whats the request and response of saveShipping action.

Re: Antivirus blocking checkout

Maybe your shipping method javascript has trouble so the Antivirut have to blocked it. Check which file the virut software has blocked .