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Cannot send shipping notification.

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Cannot send shipping notification.

If I select an order & go to the ship page nothing is shown under the "Items to ship" bar so I cannot submit shipment.

All was ok until I turned off Redis cache & went back to memcache because of another problem I was having which turned out not the be related to the cahe after all.  Flushed magento cache, deleted var/cache & var/sessions, loggin out/in turned Redis back on & flushed Redis cache but still the same.

Did the same on another site & that is still working fine.

Cant seem to find anything on why the product is missing from shipping so would really appreciate any help. Thanks

Tags (3)
3 REPLIES

Re: Cannot send shipping notification.

@anim8design

 

Please check system.log or exception.log files if there are any error genrated. If so, you can check and fix the issue.

Found something useful, please give "Kudos" or "Accept as Solution" for Token of Appreciation.
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Re: Cannot send shipping notification.

Can I post now?

Re: Cannot send shipping notification.

This is in the exception log but it means nothing to me I'm afraid.

 

2015-05-20T12:42:24+00:00 ERR (3):
exception 'Exception' with message 'No content found in files:
/skin/frontend/base/default/css/print.css' in /app/code/core/Mage/Core/Helper/Data.php:750
Stack trace:
#0 /app/code/core/Mage/Core/Model/Design/Package.php(727): Mage_Core_Helper_Data->mergeFiles(Array, '/var/www/vhosts...', false, Array, 'css')
#1 /app/code/core/Mage/Core/Model/Design/Package.php(678): Mage_Core_Model_Design_Package->_mergeFiles(Array, '/var/www/vhosts...', false, Array, 'css')
#2 [internal function]: Mage_Core_Model_Design_Package->getMergedCssUrl(Array)
#3 /app/code/core/Mage/Page/Block/Html/Head.php(276): call_user_func(Array, Array)
#4 /app/code/core/Mage/Page/Block/Html/Head.php(207): Mage_Page_Block_Html_Head->_prepareStaticAndSkinElements('<link rel="styl...', Array, Array, Array)
#5 /app/design/frontend/base/default/template/page/html/head.phtml(42): Mage_Page_Block_Html_Head->getCssJsHtml()
#6 /app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...')
#7 /app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/base/d...')
#8 /app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#9 /app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#10 /app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#11 /app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('head', true)
#12 /app/design/frontend/rwdPoster/default/template/page/print.phtml(42): Mage_Core_Block_Abstract->getChildHtml('head')
#13 /app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...')
#14 /app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/rwdPos...')
#15 /app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#16 /app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#17 /app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#18 /app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#19 /app/code/core/Mage/Sales/Controller/Abstract.php(182): Mage_Core_Controller_Varien_Action->renderLayout()
#20 /app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Sales_Controller_Abstract->printAction()
#21 /app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('print')
#22 /app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#23 /app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#24 /app/Mage.php(684): Mage_Core_Model_App->run(Array)
#25 /index.php(87): Mage::run('', 'store')
#26 {main}
2015-05-20T12:42:24+00:00 ERR (3):
exception 'Exception' with message 'No content found in files:
/skin/frontend/base/default/css/styles-ie.css' in /app/code/core/Mage/Core/Helper/Data.php:750
Stack trace:
#0 /app/code/core/Mage/Core/Model/Design/Package.php(727): Mage_Core_Helper_Data->mergeFiles(Array, '/var/www/vhosts...', false, Array, 'css')
#1 /app/code/core/Mage/Core/Model/Design/Package.php(678): Mage_Core_Model_Design_Package->_mergeFiles(Array, '/var/www/vhosts...', false, Array, 'css')
#2 [internal function]: Mage_Core_Model_Design_Package->getMergedCssUrl(Array)
#3 /app/code/core/Mage/Page/Block/Html/Head.php(276): call_user_func(Array, Array)
#4 /app/code/core/Mage/Page/Block/Html/Head.php(207): Mage_Page_Block_Html_Head->_prepareStaticAndSkinElements('<link rel="styl...', Array, Array, Array)
#5 /app/design/frontend/base/default/template/page/html/head.phtml(42): Mage_Page_Block_Html_Head->getCssJsHtml()
#6 /app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...')
#7 /app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/base/d...')
#8 /app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#9 /app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#10 /app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#11 /app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('head', true)
#12 /app/design/frontend/rwdPoster/default/template/page/print.phtml(42): Mage_Core_Block_Abstract->getChildHtml('head')
#13 /app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...')
#14 /app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/rwdPos...')
#15 /app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#16 /app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#17 /app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#18 /app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#19 /app/code/core/Mage/Sales/Controller/Abstract.php(182): Mage_Core_Controller_Varien_Action->renderLayout()
#20 /app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Sales_Controller_Abstract->printAction()
#21 /app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('print')
#22 /app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#23 /app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#24 /app/Mage.php(684): Mage_Core_Model_App->run(Array)
#25 /index.php(87): Mage::run('', 'store')
#26 {main}