Contact form not sending email magento 1.9

[sophie_aris]

Hi, please can you help. I am trying to get the contact form to work. When someone enters their information and comment they submit it and it says it has been submitted successfully. However I am not recieving an email.

please help

[Vimal Kumar]

Hi @sophie_aris,

Make sure that your SMTP is working fine on the server. Test with summy email code once. 

It above is working fine, then chek once in the SPAM folder as well.

Or try the below solution.
https://magento.stackexchange.com/a/76780

If your website is working on the SSL (https) then contact form post URL should be https.

I hope it will help you!

[sophie_aris]

Hi @Vimal Kumar 

SMTP comes back with;

There are no emails in the SPAM folders.

I cant find the form.phtml file either

[Vimal Kumar]

Looks like some issue with SMTP as well.  

BTW you can find email path using path hints.

To enable template path hints follow the following steps:

1. Go to Magento admin panel->systems->configuration
2. Choose your store view on top left corner in Current Configuration Scope ex:english
3. Go to Advanced tab. Under that click on Developer->Debug. If you want both block and view template path hints, click yes on Template path hints (phtml files) and Add Block Names to Hints.
4. Refresh your frontend
5. List item

For more info: magento-1-x-enable-template-path-hints/