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Magento 1.9.3.3 Paypal orders get cancelled despite amount captured correctly.

Magento 1.9.3.3 Paypal orders get cancelled despite amount captured correctly.

I have noticed in the last few days paypal orders on my site at random get cancelled even though the customer paid and completed the transaction. Payment information gets populated and I can see the ipn registered message too.

  • 2 Apr 2017 09:24:21|Canceled
  • Customer Notification Not Applicable
  • 2 Apr 2017 08:44:17|Pending
  • Customer Notification Not Applicable
  • IPN "Completed". Registered notification about captured amount of £30.95. Transaction ID: ############ 2 Apr 2017 08:43:23|Pending Payment
  • Customer Not Notified

This excerpt of the comments history shows 08:43 the order was in pending payment status. Then 8.44 ipn confirmed capture of payment. Making the order pending. I have written code to stop auto-invoice.

But, 40 Minutes only after was cancelled. Customer hasn't cancelled anything payment is there in paypal. Neither have we. Why would the system be doing this ?

Please would anyone know why this is happening ?

 

https://magento.stackexchange.com/questions/167286/magento-1-9-3-3-paypal-orders-being-cancelled-ran...

 

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