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Magento Email problems

Magento Email problems

I have a problem regarding magento's sending of emails, I've edited the onepagecontroller.php that after every successful checkout, it will automatically send the order and invoice email of the last order ID ( which is supposed to be the purchased items ) 

 

But I don't know why sometimes it sends both emails, then sometimes it doesn't send these 2 emails at all. in my mageto configuration the sales emails are set to yes as well ( all emails order/invoice/shipping ) 

 

Is there a way to debug this ? There are no error logs being logged every after unsuccesful email, but if magento did send said emails, maillog in var/log is updated with the sent email. 

 

any Ideas on what may cause the email sending error ? 

3 REPLIES

Re: Magento Email problems

Are you sure that the emails are not being sent? Maybe they are being sent and getting routed to the Spam folder?

 

In this situation I would recommend talking to  your hosting company to add an SPF record. This will improve your email receiving - and not to spam.

Kimberely Thomas
Magento Certified Solution Specialist
Business Solutions Architect
Magento, Expert Consulting Group
@magentogirl

Re: Magento Email problems

Which version are you using ? if using 1.9 then emails are being send by CRON job..  http://jakesharp.co/magento/magento-emails-not-sent/

 

hope it helps you! Smiley Happy

-
Magento Programmer | Was my answer helpful? You can accept it as a solution.

Re: Magento Email problems

Hello

 

same issue here

i use the magento version 1.9.1.0 i check all the type of IP/domain reputation,SPF record & DKIM settings.

but same issue

also i install aschroder smtp extension.

if i try to send mail using core php then it will receive in inbox.