Evening all,
Now there seems to be a number of threads on this but basically I am having a problem where the order confirmation emails are duplicated. This happens to both the customer and the defined BCC recipient in the Magento sales settings. As I understand the system manages two tables: core_email_queue and core_email_queue_recipients. The former one handles the email Messages, and the later one, the Recipients of these messages. I have followed the guides and created a new foreign key (as shown here) but am still getting the issue.
I have noticed that when a new order is placed, if I look at the core_email_queue_recipients table in my SQL database, it seems to be adding the emails twice for some reason. I want to try and understand the process of ordering and adding the emails to the table so I can try to trouble shoot the issue. Any assistance or guidance you can give would be appreciated. I have also tried to install the ASCHRODER SMTP pro extension, which works, but still gives the same issue.
Running Magento 1.9.2.4
Thanks for your help!