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Order overview not showing up
Hey,
when I go to "Orders" and click on one of my test orders that are labeled "Proccessing" all I see is this:
http://postimg.org/image/abnjzxhxf/
No more infos, nothing to click.
Any idea what to do? What should appear when I click on an order?
Thanks!
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Re: Order overview not showing up
I suggest that you check first var/log/system.log and/or var/log/exception.log as there's probably more information about what's going on. It looks like Magento crashes at some point.
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Re: Order overview not showing up
Can't find it. My var folder looks like this:
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Re: Order overview not showing up
You probably need to turn on logging. Go to System > Configuration > Developer > Log Settings and enable it.
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Re: Order overview not showing up
Turned it on. Where should the folder be?
I'm looking at Magento > var
Can't see it
Thanks so far btw!
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Re: Order overview not showing up
Now go to your orders and try to make sure that problem happens again. After that your var folder should have log folder containing either system.log or system.log and exception.log.
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Re: Order overview not showing up
I did. Still no new folder in var
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Re: Order overview not showing up
This is kind of suspicious; even perfectly configured Magento will now and then spill something to system.log -- are you sure you enabled logging? This is by default turned off.