cancel
Showing results for 
Search instead for 
Did you mean: 

Product images not working

Product images not working

Hi,

 

When im on a product page and i click one of the pictures, nothing happens. The page just scrolls back to top. It doesn't happen all the time, but it does happen often. about 70% of the time. How to fix this?

 

Thanks

6 REPLIES

Re: Product images not working

seems like some lightbox script is missing or conflicting ... can you sen more information - maybe url to have a look (per privat message)

Re: Product images not working

Install FireBug for FireFox (or tools > developer tools in chrome) and look for errors on your pages. Most likely you are missing the library inlcude files to make your script work.

Re: Product images not working

Ok I have sent you the link

Re: Product images not working

I have the same problem. Pls let me know if you figured something out. What I noticed is that on product page where picture gallery would not work, after clicking on the thumbnail it takes you to the top of the page and puts "#" at the end of the url. If its a global problem I dont understand why images work fine in some products and do not work in the others.

Re: Product images not working

Yes I have the same problem, but I have dont have a solution yet.

Re: Product images not working

Did you find out how to fix this I'm having the same problem