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Unable to Save customer password

Unable to Save customer password

We have a customer who needs their password reset. When we go to Admin > Customers > find customer > Account Information and update the password the SAVE CUSTOMER and SAVE AND CONTINUE EDIT buttons will not work. They don't seem to be clickable. What could have caused this? They were working fine last week.

1 REPLY

Re: Unable to Save customer password

maybe javascript error, open browser developer panel see if it catches any js error.