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When people place an order on my online store I am not receiving a notification email

When people place an order on my online store I am not receiving a notification email

When people place an order on my online store I am not receiving a notification email. The customer isn't receiving order emails either.

I am unable to send emails to customers from Sales -> Orders. Under Sales Emails, I have my email address (same domain as store url). I've done this for all sales emails.

2 REPLIES

Re: When people place an order on my online store I am not receiving a notification email

Re: When people place an order on my online store I am not receiving a notification email

thanks

 

actually i installed it before reading ur answer and waiting for the email server detail from the client. Smiley LOL