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prevent duplicated new customers

prevent duplicated new customers

Hi,

 

Any idea how to prevent duplicate customer is being created in magento?

 

thanks

 

see attached 2 images

 

Screen Shot 2016-11-03 at 1.09.33 PM.pngScreen Shot 2016-11-03 at 11.15.44 AM.png

5 REPLIES

Re: prevent duplicated new customers

I cannot see your attached images. So I am not sure how it can happen. 

Can you re-upload your images?

Re: prevent duplicated new customers

Hi 

Screen Shot 2016-11-03 at 11.15.44 AM.png

 

Screen Shot 2016-11-03 at 1.09.33 PM.png

 

 

I uploaded it again, if you cannot see it, you can download the images here 

 

https://www.sendspace.com/filegroup/6pvoM2F%2BhGJXcyV9jOf9Ig

Re: prevent duplicated new customers

Did you try to register in frontend and see is it possible to create same account during registration / checkout? 

 

Re: prevent duplicated new customers

yes, but I cannot replicated this bug.

 

here is our url www.jets.com.au/shop/

Re: prevent duplicated new customers

Can someone please help?

 

thanks