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sales representative’s e-mail address

sales representative’s e-mail address

We are a newer Magento user. All new orders appear that they can only be assigned to go to a single sales representative’s e-mail address when they are processed. Is there a way to assign specific product orders of the store to go to specific sales people?

1 REPLY

Re: sales representative’s e-mail address

Not using out of the box functionality. The idea is to use a generic support email and have one or more people check it periodically.

 

You should however use a 3rd party service that checks the email address and assigns user emails to specific tickets (something like customer.io).