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Adding products to catalog

Adding products to catalog

For some reason when i attempt to add new products to my catalog i get a error screen prompting me to either whitelist my ip (whatever that is), or buy some web security thing. What can i do to resolve this and update my website?????

4 REPLIES

Re: Adding products to catalog

Hello @austin_ingrum

 

Maybe you are using Securi for that?

 

 

If it will help you then mark as solution.

Re: Adding products to catalog

We have never had an account with Securi. So it confuses me as to why it is blocking my IP address from adding products... We only ever use 1 IP address to make adjustments to the website.

Re: Adding products to catalog

Hello @austin_ingrum

 

maybe you are using some module?

 

e.g https://www.mageworx.com/geo-lock-magento-extension.html

 

can you check any module related to that?

 

If it will help you then mark as solution,

Re: Adding products to catalog

Hi @austin_ingrum

 

Due to security reasons , it is asking you to white list your ip address.

 

kindly add your ip address as white list.

 

also refer this link why this white listed is needed - https://magento.com/security/best-practices/protect-your-magento-installation-password-guessing-new-...

if issue solved,Click Kudos & Accept as Solution