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Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

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Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

I got SUPEE-9767 installed earlier this morning with no error. Then a couple of hours later, I get a notification on the Admin backend "Important: Formkey validation on checkout disabled. This may expose security risks. We strongly recommend to Enable Form Key Validation On Checkout in Admin / Security Section, for protect your own checkout process."

 

So, I turned it on and now during a test checkout, I'm stuck on Step 4 - Payment Information and cannot Continue.

I notice that with the patch, it duplicated the old payment.phtml and inserted <?php echo $this->getBlockHtml('formkey') ?> to line 38.

 

At the moment, I have the "Enable Form Key Validation On Checkout" set on "No" until I can find a solution to this. I use the default Magento 1.9.2.0 one page checkout, BTW.

 

Could you guys please check your checkout and let me know how it goes?

Thank you.

28 REPLIES

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Obviously you are using a custom theme then.
Simple as it is, you will have to add the Line there too.

It is easy as follows:
Open your custom themes payment.phtml and add the line in your Formular with ID "co-payment-form":

<?php echo $this->getBlockHtml('formkey') ?>

As example I did it right after the initial php-tag so its on top of the template.

Additionally: If your custom theme overwrites the opcheckout.js, there is some needed editing too:
Find

            if (elements[i].name=='payment[method]') {

and replace it with

            if (elements[i].name=='payment[method]' || elements[i].name == 'form_key') {

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

I'm also having this issue and thanks for trying but your solution didn't work. Files already containing those lines.

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Yep I'm having this issue as well, key input is in place.

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Same problem here, I had to disable it too.

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Thank you gash and dburlage.

Unfortunately, those files: shipping | billing | shipping_method | payment.phtml & opcheckout.js have contained the "formkey" already and the checkout is still stuck.

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

I also have this issue, all files have the formkey, check the op-.js file, ran the suggested github script and still doesn't work.

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Hi guys,

 

From my side the patch was applied successfully and base/custom phtml and js files are up to date.

 

I've got the same problem as all of you. 

Stuck at step 4 (payment methods) during checkout process.

 

Thank you in advance for any feedback.

 

PS: I'm using CE 1.7.0.2 (with all required SUPEE patches).

 

Regards, 

Sam

Re: Checkout Stuck on Step 4 after SUPEE-9767 with Formkey Validation on Checkout Enabled

Hi again,

 

I've fixed the problem which looks like a "boarding effect".

It was the same problem described here: https://magento.stackexchange.com/a/177137/6591

 

So finally, I just moved the <?php echo $this->getBlockHtml('formkey') ?> instruction outside the fieldset (before it was inside, right after <?php echo $this->getChildHtml('methods') ?>).

 

Now it works like a charm Smiley Happy

 

Hope it helps someone.

 

Cheers,

Sam