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Patch 6788 fails on customer.xml - Multiple CE versions

Patch 6788 fails on customer.xml - Multiple CE versions

I've tried installing the version-appropriate patch for 6788 on Magento CE 1.7.0.2 (two separate sites) and 1.9.1.0. All have the same issue with:

 

Hunk #1 FAILED at 155 and Hunk #2 FAILED at 174 on app/design/frontend/default/iphone/layout/customer.xml

Hunk #1 FAILED at 156 and Hunk #2 FAILED at 175 on app/design/frontend/default/modern/layout/customer.xml

 

Patch output:

 

Checking if patch can be applied/reverted successfully...

ERROR: Patch can't be applied/reverted successfully.

 

patching file .htaccess

patching file .htaccess.sample

patching file app/code/core/Mage/Admin/Model/Block.php

patching file app/code/core/Mage/Admin/Model/Resource/Block.php

patching file app/code/core/Mage/Admin/Model/Resource/Block/Collection.php

patching file app/code/core/Mage/Admin/Model/Resource/Variable.php

patching file app/code/core/Mage/Admin/Model/Resource/Variable/Collection.php

patching file app/code/core/Mage/Admin/Model/Variable.php

patching file app/code/core/Mage/Admin/etc/config.xml

patching file app/code/core/Mage/Admin/sql/admin_setup/upgrade-1.6.1.0-1.6.1.1.php

patching file app/code/core/Mage/Admin/sql/admin_setup/upgrade-1.6.1.1-1.6.1.2.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Block.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Block/Edit.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Block/Edit/Form.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Block/Grid.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Variable.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Variable/Edit.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Variable/Edit/Form.php

patching file app/code/core/Mage/Adminhtml/Block/Permissions/Variable/Grid.php

patching file app/code/core/Mage/Adminhtml/controllers/Permissions/BlockController.php

patching file app/code/core/Mage/Adminhtml/controllers/Permissions/VariableController.php

patching file app/code/core/Mage/Adminhtml/etc/adminhtml.xml

patching file app/code/core/Mage/Catalog/Model/Product/Option/Type/File.php

patching file app/code/core/Mage/Core/Controller/Request/Http.php

patching file app/code/core/Mage/Core/Controller/Varien/Router/Admin.php

patching file app/code/core/Mage/Core/Helper/UnserializeArray.php

patching file app/code/core/Mage/Core/Model/Email/Template/Filter.php

patching file app/code/core/Mage/Core/Model/Resource/Setup.php

patching file app/code/core/Mage/Core/etc/config.xml

patching file app/code/core/Mage/Core/etc/system.xml

patching file app/code/core/Mage/Customer/Block/Account/Changeforgotten.php

patching file app/code/core/Mage/Customer/Block/Account/Resetpassword.php

patching file app/code/core/Mage/Customer/controllers/AccountController.php

patching file app/code/core/Mage/Downloadable/Model/Product/Type.php

patching file app/code/core/Mage/Eav/Model/Resource/Attribute/Collection.php

patching file app/code/core/Mage/Sales/Model/Resource/Order/Item/Collection.php

patching file app/code/core/Mage/Sales/controllers/DownloadController.php

patching file app/code/core/Mage/SalesRule/Model/Resource/Coupon/Collection.php

patching file app/code/core/Zend/Soap/Server.php

patching file app/code/core/Zend/Xml/Exception.php

patching file app/code/core/Zend/Xml/Security.php

patching file app/code/core/Zend/XmlRpc/Request.php

patching file app/code/core/Zend/XmlRpc/Response.php

patching file app/design/adminhtml/default/default/layout/admin.xml

patching file app/design/frontend/base/default/layout/customer.xml

patching file app/design/frontend/base/default/template/customer/form/register.phtml

patching file app/design/frontend/base/default/template/customer/form/resetforgottenpassword.phtml

patching file app/design/frontend/base/default/template/page/js/cookie.phtml

patching file app/design/frontend/base/default/template/persistent/customer/form/register.phtml

patching file app/design/frontend/default/iphone/layout/customer.xml

Hunk #1 FAILED at 155.

Hunk #2 FAILED at 174.

2 out of 2 hunks FAILED -- saving rejects to file app/design/frontend/default/iphone/layout/customer.xml.rej

patching file app/design/frontend/default/modern/layout/customer.xml

Hunk #1 FAILED at 156.

Hunk #2 FAILED at 175.

2 out of 2 hunks FAILED -- saving rejects to file app/design/frontend/default/modern/layout/customer.xml.rej

patching file errors/processor.php

patching file lib/Unserialize/Parser.php

patching file lib/Unserialize/Reader/Arr.php

patching file lib/Unserialize/Reader/ArrKey.php

patching file lib/Unserialize/Reader/ArrValue.php

patching file lib/Unserialize/Reader/Bool.php

patching file lib/Unserialize/Reader/Dbl.php

patching file lib/Unserialize/Reader/Int.php

patching file lib/Unserialize/Reader/Str.php

patching file lib/Varien/Data/Collection/Db.php

 

And in no cases is there ever a customer.xml.rej file created as it indicates there should be.

 

The customer.xml files do exist in the named directories. And they have not been modified since installation.

 

Any insights would be really appreciated.

1 REPLY

Re: Patch 6788 fails on customer.xml - Multiple CE versions

Hi @PCProffitt 

 

Why don't you replace your core customer.xml files with the files provided with the respective versions and try again.

 

Thanks

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