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Abandoned cart

Abandoned cart

Hi everyone,

We have moved our magento shop to another server. Then immediately updated iT to the latest version 1.9.2.2 then in directadmin i had to create a cronjob for the mail to function. The only thing i am struggeling with is the abondoned cart function. These keep empty. Does anyone have an idea what could be wrong?

Thanx for helping
1 REPLY

Re: Abandoned cart

Do you mean the abandon cart tab? It only works with registered customers. To test it, I would log in and then go through the checkout and abandon it. Wait an hour and see if it shows.

 

There are also a few abandoned cart extensions out there that will also work with no logged in people.

-Kris
4x Certified, Blogger @ xgento.com