Hello. Been happily using magento 1.9 for many months...but few days ago started seeing this on many section of admin . Both I and another colleague are on Imac....he is on a different broadband connection in different part of country....others that use PC's to access same site are not experiencing same problem. We have spoken with host (Site Ground) who cannot replicate issue. Any suggestions please? (cleared caches, rebooted, installed Apple Imac updates). Thank you.
Maybe a broswer cache problem?
Can you try to delete your browser cache or use the Pirvate mode to check?
And no errors on your browser console?
If you want to check on your browser, once page is loaded, on Chrome browser, right click (I use Linux) and click on Inspect (at the end).
Then you'll see the browser console.
Well I will do that, thank you, but it is beyond my ability to work out from there what the js problem can be. So I will talk with a developer on Monday. Thank you for your help in the meantime.
There is a public url you can share?
I just want to see a simple detail (I don't need the login credentials)
Hi so this is the URL:
Developer checked that JS is not merged and there appear to be no JS errors in console.
We have also checked with server that php version is latest and that sufficient ram is allocated. there are no issues found.