Catalog price rule not working on my live site, may i know the possibilities of error?
How can i solve the issue?
You need to click on Save and Apply button instead of Only save Catalog rule button.
If you click on Save and Apply button afterward your Catalog rule will apply.
Once Done you need to clear cache and reindex accordingly to get your changes in front.
Hello @Jeeva Rathinam,
After create or update catalog rule, You have click on Save and Apply button, Please check attached screenshot https://www.screencast.com/t/L7vmD8VjmXN
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Hello @Jeeva Rathinam
Just to cross check, please check Status of the rule should be active and conditions as well. If all fine then click Save and apply.
Reindex and flush cache once it should work now.
It could be the issue of reindexing.
Run the following command from the Magento root directory.
php bin/magento indexer:reindex