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Continue button doesn't work

Continue button doesn't work

Hi to all,

 

Since the 1.9.3.6. upgrade, I've an issue with the Continue button.

So a customer cannot create an account or place an order ?

 

Curiously this button works on the rwd template but not on the templates I have been using for more than a year.

 

A solution ?

 

Thanks in advance

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5 REPLIES

Re: Continue button doesn't work

Hi @SINI,

 

Can you check your browser console to see if there is a javascript error?

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Re: Continue button doesn't work

You mean with Firebug ?

 

But I don't know where to see eventual errors.

Re: Continue button doesn't work

Is an option but each browser has it own console.

Chrome: Tools -> Javascript console

Firefox: Tools -> Developer -> Console

Edge: I don't know, I'm not using Windows currently.

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Re: Continue button doesn't work

In that console, there are many things but I just don't know what to look at. There are so many tabs.

And when I click the Continue button, it is not going any further and nothing new gets written in the console.

 

 

 

Re: Continue button doesn't work

Have you a public URL to share?

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"