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Customer Registration, Checkout, Contact us not working

Customer Registration, Checkout, Contact us not working

Currently, I am using Magento ver. 1.9.2.4 and Customer Registration, Checkout, Contact us are not working. Previously, I haven't encountered a problem with these only today. I used ASCHRODER EXTENSIONS. 

4 REPLIES

Re: Customer Registration, Checkout, Contact us not working

Hi @pinaywebdev,

 

Can you check the system.log and exception.log file?

I guess you're talking about the smtppro module. That module has a test action.

Can you check if the credentials are still working.

 

That module is very solid and is used for thousands of store so it's possible that the problem isn't the module.

Also, did you installed a new module in the last days?

 

Cheers.

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Re: Customer Registration, Checkout, Contact us not working

Hi @Damian Culotta,

 

Thanks for your reply. 

 

Our sites are in shared hosting.

 

I think it is not the smtp module. No code changed and no new module installed. In my dev environment all are working well. 

 

I don't know if it is a server issue, 

 

Error log:
[Mon Dec 12 16:34:30 2016] [warn] [client 118.200.164.71] mod_fcgid: stderr: PHP Fatal error: Call to undefined function mcrypt_module_open() in /var/www/vhosts/giftandpaper.com/shop.mahrker.com/lib/Varien/Crypt/Mcrypt.php on line 74, referer: https://shop.mahrker.com/index.php/mahrker-studio/sales_shipment/view/shipment_id/2/key/3bc320f2f749...

 

 

Thanks for your reply. 

Re: Customer Registration, Checkout, Contact us not working

Can you check if mcrypt module is enabled on PHP?

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Re: Customer Registration, Checkout, Contact us not working

Hi,

Is mcrypt enabled on your server? You can use phpinfo() to see if it is. if it is disabled, you can ask your hosting provider to enable it.

Thanks