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Customer email Transaction not working

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Customer email Transaction not working

Can anyone help me with my Customer email Transaction not working when i receive order i dont get mail custumer dont get mail .

 

4 REPLIES

Re: Customer email Transaction not working

Hi,

 

 

Do you use any extension for SMTP integration for example? If no mails which send by sendmail installed on server(if you use it) can go to spam folder.

 

Kind Regards,
Art Malkovich - Onilab

 

Re: Customer email Transaction not working

Thanks for your reply i have not install any Extension yet  just a new template and on the spam folder i got no mail either .

Re: Customer email Transaction not working

 

In this case I'm 99% sure that issue on server side. 

 

Kind Regards,
Art Malkovich - Onilab

Re: Customer email Transaction not working

Thanks for yor response,i  need to go to my Cpanel to fix it i am a bit comfuse about this .

Kind Regards.