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Customer login won't work 1.9.2.2

Customer login won't work 1.9.2.2

Hi,

 

We have issue with our login in the front-end. Can you guys help me in fixing this issue? Thank you!

1 REPLY

Re: Customer login won't work 1.9.2.2

Hi,

 

As you have not provided any error so I am unable to pinpoint the exact issue. But I am mentioning some of the key reasons due to which customers are unable to login on Magento frontend

1. Missing form_key value:- Insert following code inside <ul class="form-list"> in your login.phtml file.

<input type="hidden" name="form_key" value="<? echo Mage::getSingleton('core/session')->getFormKey(); ?>" />

2.Magento Cache:- Try refreshing magento cache from System -> Cache Management

3.Browser Cache/Cookie:- Clear your browser's cache or cookie and relogin.

<code class="html plain" style="box-sizing: content-box !important; font-family: Consolas, "Bitstream Vera Sans Mono", "Courier New", Courier, monospace !important; white-space: pre-wrap !important; border-radius: 0px !important; background: none !important; border: 0px !important; bottom: auto !important; float: none !important; height: auto !important; left: auto !important; line-height: 1.1em !important; margin: 0px !important; outline: 0px !import