Solved: Default image on front page for product

skipvicente · ‎01-26-2017

Can someone help I tried multiple message solutions but I think my problem may be with my hosting service (Hostgator)

I can upload the image from the Admin backend but do not see the image on the admin panel once it has been loaded. I do see the image uploaded and saved in the media/tmp/catalog/product folder yet still not visible on front end or admin product. I have tried setting my folder access to that of other message feeds and solution with no success.

I think my error maybe on my hosting service (Hostgator) but not sure what or where to start looking. I did find an error from (Hostgator) admin panel that reads:

"client denied by server configuration:" *******/app/etc/local.xml

I think this maybe the issue but I'm not sure how to resolve.

I'm on CE 1.8.1.0

Thank you in advance,

Vince

skipvicente · ‎01-31-2017

I just wanted to share my problem and finally solution to my issue. I love my hosting service but out of the box it causes an issue with folder permissions.

I could not see my uploaded images back end or front end.

The solution that worked:

media/catalog/product/cache folder gets created with 777 permissions

changed to:

media/catalog/product/cache folder gets created with 775 permissions

images now appear on front/back end

Hope this helps someone

View solution in original post

skipvicente · ‎01-31-2017