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Discount Coupon code not applying

Discount Coupon code not applying

I've added an option for a discount coupon at my Magento admin panel.

At the checkout, when coupon code is applied, a discount is shown but not calculated to a total value (as shown below).

 

Any clues what went wrong?

 

Coupon

 

Thanks for your help, d 

Tags (1)
3 REPLIES

Re: Discount Coupon code not applying

I am having the same issue, does anyone have a fix?

Re: Discount Coupon code not applying

Magento version?


Modules installed that could affect Grand Total?

Re: Discount Coupon code not applying

It is a random Issue, does not always happen.  Will work one day and then not the next.

 

Magento 1.9.3.6

The only extra modules I have installed are:

Amasty Customer Attributes

Magestore Inventory Manager

IWD Order Manager

Paradox Labs Authorize.net Payment module