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Email Issues with Magento 1.9.2.4

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Email Issues with Magento 1.9.2.4

Hello All,

I have recently installed 1.9.2.4 on a Godaddy hosted server. I am having issues with emails coming through to customers (in testing). I have been emailing to addresses @gmail.com and another domain hosted on godaddy but a different account. Order confirmation emails are not coming through. I have read many tips and tried all or most of them including:

  • Adding cron jobs in cpanel (side note: when I try to go to cron.php via web browser I get a 403 error, could this prevent the chron jobs from running? Permissions are 644 for this file).

  • Installed aoeScheduler, and it indicates that heart beat is running

  • Installed an SMTP configuration module
  • Tried this (which worked once and then broke emails and check out) https://www.youtube.com/watch?v=NycpWVESqhA
  • made sure the email addresses were setup in "Store Email Addresses"
  • Configured sales emails to also bcc me, which works fine it seems (email address on same server as magento), but only when I go to the order and hit "send email" as opposed to when the order is placed by the customer.

And probably some other things. Some of the things work once, dump all of the emails, and then stop.  Anyone have any suggestions? I cannot install 2.0 as the mysql version on my server is 5.5 not 5.6.

Thanks!

Tags (3)
8 REPLIES

Re: Email Issues with Magento 1.9.2.4

I fixed this by removing .sample in php.ini.sample file. i have no clue as to why this has helped.(ANYONE, please pitch in)  i'm currently having this looked into by my hosting provider. You might also want to run your cron with php-cli instead of just php (in cpanel)

 

br,

daniel

Re: Email Issues with Magento 1.9.2.4

Thank you. So to be clear you simply renamed php.ini.sample to php.ini?
Does it matter that this is a Linux server (.ini is a Windows file, no?)

Re: Email Issues with Magento 1.9.2.4

did this work for you? what was your cron jobs command in cpanel in godaddy

Re: Email Issues with Magento 1.9.2.4

No, it didn't, but on I used this extension: ASCHRODER EXTENSIONS -> SMTP
from Magento Connect, and it worked! Go to System -> Configuration ->
ASCHRODER EXTENSIONS -> SMTP -> Queue Configuration -> Queue Usage -> Never
and emails come quickly (around 3 minutes or less).

I found this in the comments section of the following page, and had tried
everything the blog poster said, nothing worked. Then I scrolled down and
saw info about the extension.
Page where I found it: http://jakesharp.co/magento/magento-emails-not-sent/

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Re: Email Issues with Magento 1.9.2.4

Hi,

 

what email connection did you put it on?

Re: Email Issues with Magento 1.9.2.4

Hi,

 

what email connection did you put it on?

Re: Email Issues with Magento 1.9.2.4

In localhost connect with smtp pro, using Gmail app testing mail successfully sending, but order mail not sending,, how to solve this issue.. and one more make sure Cron don't need for localhost