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Email header and footer not rendering

Email header and footer not rendering

Just moved a site from local dev to production.  Email was working on dev version.

 

Email variables for header, footer and css are not rendering on the production site.

 

Email received contains:

{{template config_path="design/email/header"}} {{inlinecss file="email-inline.css"}}

{{template config_path="design/email/footer"}}

 

Any ideas where to look?

 

I should add that other variables are being populated...name, order info, etc.

1 REPLY

Re: Email header and footer not rendering

I am as well having this issue if anyone could please enlighten us on what or why this is happening it sure would be appreciated. 

 

Thanks