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Empty Email Content

Empty Email Content

My site has been running fine and then all of a sudden today once orders began coming in I noticed that the email content was empty. My customers are also receiving blank emails. Any one know how to to fix this and what happened? I have been looking every where for answers but no luck yet.

 

Thanks,

Chris

2 REPLIES

Re: Empty Email Content

Hi @NYHardware,

 


Some questions to investigate:
– When this problem started happening?

– Has been there any deployments / recent changes in the codebase?

– Are all the transactional emails being received empty? (create account, forgot password, new order, etc)

 

 

Best regards.
Gabriel

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Re: Empty Email Content

It just started yesterday. There have been no recent changes. I don't know about password reset emails but order confirmation, invoice and credit memos are coming in blank. Thanks