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Fatal error: Class 'Mage_Livechat_Helper_Data'

Fatal error: Class 'Mage_Livechat_Helper_Data'

Get Fatal error: Class 'Mage_Livechat_Helper_Data' ' not found in /xxxxx/xxxxxx/public_html/app/Mage.php on line 548

Can somebody help us?

2 REPLIES

Re: Fatal error: Class 'Mage_Livechat_Helper_Data'

Hello, me too same problem.

Getting you solution for this error?

Thank you in advance

Re: Fatal error: Class 'Mage_Livechat_Helper_Data'

In the folder /app/code/community/Tawk/Widget/etc in the file adminhtml.xml, you used the module named "livechat" when your module name is actually "tawkwidget" Changing this to "tawkwidget" fixed the issue.

 

<widget translate="title" module="widget">
				<title>Tawk.to widget</title>
				<sort_order>1000</sort_order>
				<children>
					<customize translate="title" module="livechat">
						<title>Customize</title>
						<action>tawkwidget/admin/customization</action>
						<sort_order>10</sort_order>
					</customize>
				</children>
				<children>
					<customize translate="title" module="livechat">
						<title>Dashboard</title>
						<action>tawkwidget/admin/redirect</action>
						<sort_order>20</sort_order>
					</customize>
				</children>
			</widget>
Change for this code below: <widget translate="title" module="widget"> <title>Tawk.to widget</title> <sort_order>1000</sort_order> <children> <customize translate="title" module="tawkwidget"> <title>Customize</title> <action>tawkwidget/admin/customization</action> <sort_order>10</sort_order> </customize> </children> <children> <customize translate="title" module="tawkwidget"> <title>Dashboard</title> <action>tawkwidget/admin/redirect</action> <sort_order>20</sort_order> </customize> </children> </widget>